Last updated: 17 June 2026
You can set any of the following from Profile → Settings. Limits apply immediately when lowered; an increase only takes effect after a cooling-off period so a decision in the moment can't be undone in the moment.
Need to step away? A cool-off locks your account for a short period (24 hours up to 6 weeks). For a longer break, self-exclusion closes access for 6 months, 1 year, 5 years, or permanently.
During self-exclusion we will: close active sessions, stop all marketing to you, refuse new deposits, and decline attempts to open a new account we can link to you. Self-exclusion cannot be reversed before the period ends, and at the end it does not lift automatically — you must actively ask to return, after a final cooling-off period. Any cleared cash balance is returned to you, subject to KYC/AML checks.
To self-exclude immediately, use the tool in Settings or email [email protected] with the subject "Self-exclusion request".
You must be at least 18 (or the legal age in your jurisdiction, whichever is higher) to hold an account. We verify age at registration and through KYC, and we will close any account found to belong to a person under age and void any winnings.
If a minor has access to your device, please use parental-control and site-blocking software (such as Gamban or GamBlock) to keep gambling sites off shared devices.
If you're worried about your own or someone else's gambling, free and confidential help is available 24/7:
Quick self-check: Do you gamble longer or with more money than you intended? Chase losses? Borrow money or sell things to gamble? Lie about how much you gamble? Answering "yes" to any of these is a sign to reach out.
Our support team is trained to help with limits, breaks, and self-exclusion — discreetly and without judgement. Reach us at [email protected].